Tailored service for refugee areas 

PROSPECTS helped expand the reach of employment services downstream into remote, rural, and refugee-hosting areas where PES capacity was weak or absent, as shown in Uganda. This was done by supporting the construction of new centres or upgrading existing infrastructure (via EIIP). It builds the capacity of service providers to effectively support both refugees and host community members, ensuring they understand complex labour laws, use tools for skills profiling, and actively engage with local employers to identify genuine labour market demand.  

Strengthens worker-employer reach and trust

Employment service pilots can serve as proof of concept to introduce sector-specific approaches in strengthening reach to refugee and host communities. Accessible services bring job-seekers and employers together to build trust and buy-in on both sides.

Sector-specific approaches

PROSPECTS engages employers to identify needs and labour market vacancies in their areas of work. The example of focusing on the agriculture sector in Jordan shows the level of adaptation needed to serve certain groups of workers and sectors of work.