Employment services

Overview

Employment services play a key intermediary role in the labour market by referring job-seekers to employment opportunities that match their skills, qualifications and training, thus enhancing their employability. They also serve employers, helping them recruit talent and (re)skill existing staff. Employment services can be provided by a variety of institutions and organizations, ranging from government services to industry associations and INGOs. Public employment services (PES) ideally play the role of coordinator between service providers, if not providing services directly themselves. PROSPECTS worked to extend the reach of employment services in refugee-hosting areas, in support of more equal employment opportunities. To ensure sustainability of the measures, the programme also provided support upstream by strengthening employment services policies, systems and structures. 

• Government representatives (national)
• Government representatives (local)
• Public employment service providers other employment service providers
• INGOs
• Community based organisations (including refugee- and youth-led organizations)
• Cooperatives
• Social partners